Apple has today announced the launch of a new professional training and certifications for IT support and management course, offering a completely redesigned online, self-paced training platform where users can learn everything they need to know about support and management of Apple devices including iPhone, iPad and Mac in the workplace.
Two new Apple Professional Training courses — Apple Device Support, and Apple Deployment and Management — are available today on training.apple.com. The courses are sequential, and build on skills and concepts as the user progresses. At the completion of each course, new certification exams are available to demonstrate competence achieved at each level with corresponding digital badges from Apple. Each exam costs $149, and certification can be displayed on resumes, online profiles, and job boards.
Apple’s new IT training series begins with the Apple Device Support course. Through articles and guided exercises, the course covers the tools, services, and best practices used by a help desk professional, technical coordinator, or service provider for an organization’s Mac, iPhone, and iPad users. After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification.
The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management (MDM). Through an estimated 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution. Upon successful completion of the exam, users will receive the Apple Certified IT Professional certification.
“More people than ever are using Mac, iPad, and iPhone to do their best work, and the demand for Apple-certified IT professionals has never been greater,” said Susan Prescott, Apple’s vice president of Enterprise and Education Marketing in a press release shared on Wednesday. “Apple Professional Training helps anyone with an interest in technology — whether they are changing careers or upping their skill set — pursue high-paying IT jobs with certifications that will stand out to potential employers. We believe deeply in inclusion in technology, so the new courses are self-paced and freely available, and we are working to ensure ability to pay isn’t a barrier to earning Apple certification.”
